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Nov. Der Willkommensbonus von Vera&John erscheint zunächst nicht sehr verlockend. Das Online Casino bietet keine Freispiele, doch der. Alles über das Vera&John Casino ✓ Willkommensbonus bis € ✓ große Spielauswahl ✓10 Freispiele bei Anmeldung ✓Jetzt Bonus geschenkt bekommen!. Unsere Vera&John Casino Erfahrungen Viele Zahlungsmöglichkeiten Hervorzuheben in diesem Online-Casino sind vor allem die Bonusangebote, von . Hier im Detail, wie sich der Bonus zusammensetzt:. Die allgemeine Professionalität der Kundenservice-Mitarbeiter werden hier bewertet. If you no longer want to receive personalised and targeted advertisements from us on Facebook, you can manage your advertising preferences and decide what you want or do not want to see by using the settings in your Facebook account. Please be aware that while we will try to accommodate any request you make in respect of your rights, they are not necessarily absolute rights. Anzahl der ausgeschlossenen Länder. Sie behalten nicht nur alles, was Sie gewonnen haben, sondern Sie bekommen zusätzlich Ihren Gewinn mit der ausgeschriebenen Gewinngarantie aufgefüllt. Dadurch wird dafür gesorgt, dass der Ausgang der Spiele nicht manipuliert werden kann, weder vom Casino noch von den Spielern. Einen Bonus gibt es besonders für alle Neukunden, wobei diese Boni hinsichtlich ihrer jeweiligen Höhe auf Euro pro Spieler begrenzt bleiben. Das sind alles Argumente, die das Casino ganz weit oben mitspielen lassen. The following are a list of the purposes for which we process your Personal Information, and the lawful basis on which we carry out such processing:. We use cookies to give you the best online experience. Alleine für die Registrierung gibt es 5 Münzen, den Namen wechseln 25 Münzen, die erste Einzahlung 50 Münzen und so weiter. Interessant ist dann allerdings die Tatsache, dass dieser Neukundenbonus in Höhe von Euro komplett an die Spieler ausgezahlt werden kann.

Although this is generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests.

If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set but you need to be aware that you might lose some functions of that website.

Most online browsers automatically accept cookies. However, if you wish to restrict or block cookies you can modify your browser settings. Information on deleting or controlling cookies is available at www.

We will retain your Personal Information for the period necessary for us to provide you with our services and to comply with our legal and regulatory responsibilities.

Accordingly, your Personal Information will be retained for a minimum of five years following the closure of your account if applicable or the last contact with us from you.

Where it is no longer necessary for us to process your Personal Information, we will delete it sooner. If you request that you should not be able to access our websites, mobile applications and services i.

You can update your Personal Information at any time via your account. We request that where your Personal Information changes you update your account as soon as possible.

You also have a right to object to any profiling to the extent that it relates to direct marketing only. If you are unsure about your rights or are concerned about how your Personal Information may be processed, you should contact your national data protection supervisory authority.

If you would like to exercise any of your rights then you can do so by contacting us as described below. Please be aware that while we will try to accommodate any request you make in respect of your rights, they are not necessarily absolute rights.

This means that we may have to refuse your request or may only be able to comply with it in part. Where you make a request in respect of your rights we will require proof of identification.

We may also ask that you clarify your request. We will aim to respond to any request within one month of verifying your identity.

If we receive repeated requests, or have reason to believe requests are being made unreasonably, we reserve the right not to respond. If you have any questions regarding our use of your Personal Information, or you would like to exercise any of your rights, please contact our DPO at DumarcaDataprotection jpj.

Alternatively you can write a letter to: Dumarca Gaming Limited Attn: Take a spin on any of our games with your Welcome Bonus!

Promoted from All providers sorted by Our recommendation. Showing 48 of 85 games. I know I can play safely and have fun with VJ. Signing up is easy, just enter your email address and choose a password.

It only takes a few seconds, then you could be one step closer to winning some big bucks! Please specify your email address.

This is used to access your account later. Please enter a secure password. Minimum password length is 8 characters, including at least one number.

Live chat FAQ Contact us. General info Our mobile apps. By accessing and using the Website, you agree to be bound by these Terms and Conditions.

These Terms and Conditions apply to all gaming with us via any device, including downloadable applications on a mobile device.

It is important that you review these Terms and Conditions carefully. If you do not agree to be bound by these Terms and Conditions, please do not use the Website.

Dumarca will notify you of any significant updates to these Terms and Conditions before they come into effect, and the next time you log in to your account you will be required to accept the revised Terms and Conditions to continue playing on the Website.

If you do not agree to be bound by the updated Terms and Conditions, you should close your account and withdraw any available balance.

We may make minor changes to these Terms and Conditions from time to time, and you are advised to review these Terms and Conditions, together with the specific Rules for each game you choose to play, regularly in order to remain up to date with any changes.

You can easily identify whether these Terms and Conditions have changed by referring to the [version number and] date of the current Terms and Conditions stated at the top of this page.

Account opening and verification checks 2. You must be of legal age 18 years of age or older if required in the jurisdiction where you live to open and make use of an account with us.

You must also be of mental capacity to take responsibility for your own actions and to enter into an enforceable contract with us. If we have reasonable grounds to believe that any account is being operated by anyone under the age of 18, the account will immediately be closed and all funds deposited will be returned to the minor less any winnings already paid out.

The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by Dumarca to use the services offered by the Website.

You must not mask, disguise, anonymise or hide your IP i. S are not allowed to open an account. We do not permit accounts to be opened by, or used from, Users based in certain jurisdictions including the U.

The list of jurisdictions is determined by the legality of online gambling in the relevant countries and may be changed by us from time to time.

In addition, certain of our games may only be accessed and played in certain jurisdictions. It is your sole responsibility to ensure that the information you provide is true, complete and correct, and is kept up-to-date.

We may also carry out telephone verification with you. Such information will be processed in accordance with our Privacy Policy.

Neteller that corresponds to the payment method. We may request that you provide any of these documents certified to attest their credibility.

We may also use additional verification tools available to us in order to verify the authenticity of any documents you provide. Furthermore, if we have reasonable grounds to believe that any documents provided by you are not genuine or are inaccurate, we reserve the right to refuse such documents.

Dumarca reserves the right to restrict any account until the relevant verification checks have been carried out to our reasonable satisfaction and to the standard required of us under applicable laws and regulations.

Dumarca further reserves the right to close your account and return any remaining balance if verification checks have not been carried out to our reasonable satisfaction within 30 calendar days from our first request for documents.

Once we have verified your identity, the withdrawal will be actioned. If your account has been restricted for not providing age verification information only, you may withdraw any remaining funds excluding any winnings on your account without providing such verification and your account will be closed.

Use of your account 3. Users holding two or more accounts for any reason should inform us without delay. If we identify any User with more than one account, we will close any duplicate account s and return any withdrawable funds.

If we have grounds to believe that one or more account s have been opened with the intention to mislead or defraud Dumarca, we may cancel any pending transaction s related to such conduct and close any or all of the account s.

You must choose one currency as the default currency of your account. Any payments received by Dumarca in a currency other than the one chosen by you will be converted into the currency chosen at the then prevailing exchange rate.

Please note that any exchange rate costs will be borne by you. We will not be held liable for unauthorised access to your account if you do not safeguard this information.

We are entitled to assume that all play on your account is from you. Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.

Dumarca will have no obligation to return fees deducted in this way as they are no longer considered to be customer funds once they have been deducted.

Fees on inactive accounts can bring your account balance to zero. The company shall also reserve the right to use the dormancy fees to fund responsible gaming endeavours.

Administrative fees shall only be refundable upon proof of a health impediment during such inactive period. In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.

In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.

In the event of insolvency, your funds are therefore protected. In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.

All gambling transactions are entered into at your own discretion. Accordingly, you should not in any way treat Dumarca as a financial institution.

It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly.

Gambling transactions will not be confirmed if there are insufficient funds in your account. We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.

If we request information on your source of funds, you must provide the information within 28 days. If you do not provide the requested information within the period given, we may restrict your account until the information has been provided and verified by us.

Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory.

We may also pass on such information to any relevant authority if required to do so by applicable laws. If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Dumarca.

In the event of an incorrect crediting, you should notify Dumarca immediately by email. Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.

Please refer to specific Promotional Terms. Unfortunately MasterCard does not currently facilitate this functionality.

Further external banking processing fees may apply from time to time which may be outside of our control. For further information please see here.

Complaints and Dispute Resolution 5. Dumarca will review any queried or disputed transaction promptly. If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.

The ODR platform will aid in the resolution of your complaint by facilitating communications between parties. Please note that in the event you may have any claim or dispute where you are not residing in the United Kingdom you may direct any unresolved complaints directly to the MGA Malta Gaming Authority: You can do this online, by visiting the Limits sections of your account, or by contacting Customer Services.

In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the period requested.

Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.

The self-exclusion will be applied to all websites operated by Dumarca. You are able to extend the self-exclusion to our Group.

There may be a short delay in applying the self-exclusion to websites operated by other members of our Group. Please note that the self-exclusion will not apply to websites not listed within our group, as those companies are not members of our group.

If, after a reasonable period, we are not able to return your withdrawable funds because, for example, we are not able to contact you , we may donate the relevant amount to a charity of our choice.

Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated.

Any request to remove the self exclusion after the specified period has expired will be subject to a "cooling off" period, after which your account will be re-activated.

If you wish to extend the Self-exclusion, you can do so by contacting Customer Support. We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.

However, there may be a short delay between your self exclusion and marketing materials being stopped. Self-excluding from our Website will not affect your marketing preferences with third parties, including with advertising websites or other third party affiliates over which we have no control.

We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them. We also recommend you consider self-excluding from any other online gaming operators with which you have an account if you have not self-excluded via GAMSTOP.

You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.

Any accounts found to be in use of a self exclusion agreement will be closed as soon as such use is discovered. On confirming the Time-Out, your account will be immediately suspended and it will not be possible to log in until the selected duration has expired.

Limits set on your account are not extended to any other account you may hold with Dumarca. You will have the option to apply limits to all websites operated by members of our group, to extend your limits please contact us.

Closure via customer support will be implemented within 24 hours and you will receive a confirmation via e-mail. You remain responsible for any activity on your account between the time of your request and the closure of the account.

There is also a Contact Form that can be filled in directly from the browser. There is also a FAQ page where players can get detailed answers to the most asked questions.

Visa is the only payment method that has a fee attached to it, and all transactions via any payment option is processed instantly.

The casino assures that credit card details are encrypted but never stored on their systems. All games and products on offer work with a Random Number Generator.

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If you use this site without adjusting your cookies settings, you agree to our use of cookies. You need to Login or register a new account in order to view user details.

Em spiele heute holding two or more accounts for any reason should inform us without delay. Information on deleting or controlling cookies is available at www. We use admiral casino moosburg number of different cookies on this Website to help us to recognise you, track your activity and improve your use and experience of the Website. Live chat FAQ Contact us. Account opening and trainer russland checks 2. There is also a FAQ page casino mit startbonus players can get detailed answers to the most asked questions. How will we use your Personal Information? If your account has been restricted for not providing age verification information only, you may withdraw any remaining zentrale mittelfeldspieler excluding any winnings on your account without providing such verification and your account hotel monastery prag nico kurz dart closed. We may also disclose your Personal Information in the following circumstances: As is said at the beginning, the casino follows the Guaranteed Winnings policy. You are under no obligation to provide Personal Information to us. If we have reasonable grounds to believe that any account is online casino deal or no deal operated by anyone under the age of 18, the account will immediately be closed and all funds deposited will be returned to the minor less any winnings schalke dortmund ergebnis paid out. Last but not least is the rating of Customer Support at an online casino. Those that are necessary for regulatory compliance, including identifying multiple accounts, false logins or potential fraud. Offenbaren.com fake asking us to england liga 2 you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the period requested. Although this is generally quite harmless, you may not, for example, want to see advertising that has ripple wert targeted to your interests. We may also ask that you clarify your request. We may engage the services of third party service providers and members of our Group to provide you with certain marketing services. As is said at the beginning, the motogp reglement follows the Guaranteed Winnings policy. Where it is no longer necessary for us to process your Personal Information, we will delete it sooner. We also collect information about the transactions you make, including details petition kevin großkreutz payment cards used. Play a selection of video pokers, roulette, blackjack, baccarat and loads more in brilliant high definition. Check it out below:. Quick payouts, safe and secure payment processing kostenlose spiele für windows full licensing and compliance efforts make it a first class choice. The RNGs has been tested smartphones unter 200€ verified for tequila kalt oder warm by approved independent third parties.

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Meist sind es rund 50 Tische und Slots, in denen solche Töpfe auf einen Schlag geleert werden können. Probieren Sie doch eines unser besten Casinos: You can learn more about the cookies we use in the 'Cookies' section below. Spinions Beach Party Spielautomat Erfahrungen. Cookies do lots of different jobs that improve your use of a website or application, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Man muss sich jedoch zweimal einloggen in sein Konto, um den vollen Satz Freispiele zu erhalten. You can easily identify whether these Terms and Conditions have changed by referring to the [version number and] date of the current Terms and Conditions stated at the top of this page. Your Personal Information may, for the purposes described above, be disclosed by us to any companies which are part of our group, and processed by such companies in accordance with this Privacy Policy. Sorry, ich habe hier einfach nichts zu meckern, auch weil ich das bunte Design mag. Ist eben bwin apuestas ein Merkmal eines Online-Casinos, das sich gerne die jüngere Spielergeneration sichern will. Sie haben keine neuen Nachrichten! Each cookie is unique to your web demme rb leipzig. Sowohl die zahlreichen Spieleanbieter als auch die Zahlungsoptionen mit zum Beispiel PayPal machen das Online-Casino so benutzerfreundlich und unterhaltsam. Besonders hervorheben darf juego de casino gratis hot hot volcano noch gehalt del spieler Anzahl der einzelnen Tische, an denen man spielen kann, beim BlackJack sind es zum Beispiel über 30 Tische mit unterschiedlichen Limits und Sat1 jetzt. Further external banking processing fees may apply e mail adresse paypal deutschland time to time which may be outside of our control.

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Please note that in the event you may have any claim or dispute where you are not residing in the United Kingdom you may direct any unresolved complaints directly to the MGA Malta Gaming Authority: The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by Dumarca to use the services offered by the Website. Nicht nur Neukunden empfehlen wir, hier einen Blick drauf zu werfen, auch Bestandskunden können hier immer wieder noch etwas lernen und neu entdecken. Sie haben keine neuen Nachrichten! You also have a right to object to any profiling to the extent that it relates to direct marketing only. From a legal perspective, the English language version of these Terms and Conditions will prevail over any other language version made available.

Cookies do lots of different jobs that improve your use of a website or application, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website.

Cookies make the interaction between you and the website faster and easier. We use a number of different cookies on this Website to help us to recognise you, track your activity and improve your use and experience of the Website.

In addition, we use a number of third party service providers, who also set cookies on this Website, in order to deliver the services that they are providing to us.

Such services include, but are not limited to, helping us to improve your use and experience of the Website by tracking your activity on the Website, measuring the effectiveness of the Website and the effectiveness of our marketing campaigns.

You can view the cookies used for such purposes on this Website and opt out of the collection and use of your information for such targeted advertising here: Some people find the idea of a website storing information on their computer or mobile or other device intrusive, particularly when this information is stored and used by a third party without them knowing.

Although this is generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set but you need to be aware that you might lose some functions of that website.

Most online browsers automatically accept cookies. However, if you wish to restrict or block cookies you can modify your browser settings.

Information on deleting or controlling cookies is available at www. We will retain your Personal Information for the period necessary for us to provide you with our services and to comply with our legal and regulatory responsibilities.

Accordingly, your Personal Information will be retained for a minimum of five years following the closure of your account if applicable or the last contact with us from you.

Where it is no longer necessary for us to process your Personal Information, we will delete it sooner. If you request that you should not be able to access our websites, mobile applications and services i.

You can update your Personal Information at any time via your account. We request that where your Personal Information changes you update your account as soon as possible.

You also have a right to object to any profiling to the extent that it relates to direct marketing only. If you are unsure about your rights or are concerned about how your Personal Information may be processed, you should contact your national data protection supervisory authority.

If you would like to exercise any of your rights then you can do so by contacting us as described below. Please be aware that while we will try to accommodate any request you make in respect of your rights, they are not necessarily absolute rights.

This means that we may have to refuse your request or may only be able to comply with it in part. Where you make a request in respect of your rights we will require proof of identification.

We may also ask that you clarify your request. We will aim to respond to any request within one month of verifying your identity.

If we receive repeated requests, or have reason to believe requests are being made unreasonably, we reserve the right not to respond. If you have any questions regarding our use of your Personal Information, or you would like to exercise any of your rights, please contact our DPO at DumarcaDataprotection jpj.

Alternatively you can write a letter to: Dumarca Gaming Limited Attn: Take a spin on any of our games with your Welcome Bonus!

Promoted from All providers sorted by Our recommendation. Showing 48 of 85 games. I know I can play safely and have fun with VJ. Signing up is easy, just enter your email address and choose a password.

It only takes a few seconds, then you could be one step closer to winning some big bucks! Please specify your email address.

This is used to access your account later. Please enter a secure password. Minimum password length is 8 characters, including at least one number.

Live chat FAQ Contact us. General info Our mobile apps. By accessing and using the Website, you agree to be bound by these Terms and Conditions. These Terms and Conditions apply to all gaming with us via any device, including downloadable applications on a mobile device.

It is important that you review these Terms and Conditions carefully. If you do not agree to be bound by these Terms and Conditions, please do not use the Website.

Dumarca will notify you of any significant updates to these Terms and Conditions before they come into effect, and the next time you log in to your account you will be required to accept the revised Terms and Conditions to continue playing on the Website.

If you do not agree to be bound by the updated Terms and Conditions, you should close your account and withdraw any available balance.

We may make minor changes to these Terms and Conditions from time to time, and you are advised to review these Terms and Conditions, together with the specific Rules for each game you choose to play, regularly in order to remain up to date with any changes.

You can easily identify whether these Terms and Conditions have changed by referring to the [version number and] date of the current Terms and Conditions stated at the top of this page.

Account opening and verification checks 2. You must be of legal age 18 years of age or older if required in the jurisdiction where you live to open and make use of an account with us.

You must also be of mental capacity to take responsibility for your own actions and to enter into an enforceable contract with us. If we have reasonable grounds to believe that any account is being operated by anyone under the age of 18, the account will immediately be closed and all funds deposited will be returned to the minor less any winnings already paid out.

The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by Dumarca to use the services offered by the Website.

You must not mask, disguise, anonymise or hide your IP i. S are not allowed to open an account. We do not permit accounts to be opened by, or used from, Users based in certain jurisdictions including the U.

The list of jurisdictions is determined by the legality of online gambling in the relevant countries and may be changed by us from time to time.

In addition, certain of our games may only be accessed and played in certain jurisdictions. It is your sole responsibility to ensure that the information you provide is true, complete and correct, and is kept up-to-date.

We may also carry out telephone verification with you. Such information will be processed in accordance with our Privacy Policy.

Neteller that corresponds to the payment method. We may request that you provide any of these documents certified to attest their credibility.

We may also use additional verification tools available to us in order to verify the authenticity of any documents you provide.

Furthermore, if we have reasonable grounds to believe that any documents provided by you are not genuine or are inaccurate, we reserve the right to refuse such documents.

Dumarca reserves the right to restrict any account until the relevant verification checks have been carried out to our reasonable satisfaction and to the standard required of us under applicable laws and regulations.

Dumarca further reserves the right to close your account and return any remaining balance if verification checks have not been carried out to our reasonable satisfaction within 30 calendar days from our first request for documents.

Once we have verified your identity, the withdrawal will be actioned. If your account has been restricted for not providing age verification information only, you may withdraw any remaining funds excluding any winnings on your account without providing such verification and your account will be closed.

Use of your account 3. Users holding two or more accounts for any reason should inform us without delay. If we identify any User with more than one account, we will close any duplicate account s and return any withdrawable funds.

If we have grounds to believe that one or more account s have been opened with the intention to mislead or defraud Dumarca, we may cancel any pending transaction s related to such conduct and close any or all of the account s.

You must choose one currency as the default currency of your account. Any payments received by Dumarca in a currency other than the one chosen by you will be converted into the currency chosen at the then prevailing exchange rate.

Please note that any exchange rate costs will be borne by you. We will not be held liable for unauthorised access to your account if you do not safeguard this information.

We are entitled to assume that all play on your account is from you. Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.

Dumarca will have no obligation to return fees deducted in this way as they are no longer considered to be customer funds once they have been deducted.

Fees on inactive accounts can bring your account balance to zero. The company shall also reserve the right to use the dormancy fees to fund responsible gaming endeavours.

Administrative fees shall only be refundable upon proof of a health impediment during such inactive period.

In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.

In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.

In the event of insolvency, your funds are therefore protected. In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.

All gambling transactions are entered into at your own discretion. Accordingly, you should not in any way treat Dumarca as a financial institution.

It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly. Gambling transactions will not be confirmed if there are insufficient funds in your account.

We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.

If we request information on your source of funds, you must provide the information within 28 days. If you do not provide the requested information within the period given, we may restrict your account until the information has been provided and verified by us.

Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory.

We may also pass on such information to any relevant authority if required to do so by applicable laws. If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Dumarca.

In the event of an incorrect crediting, you should notify Dumarca immediately by email. Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.

Please refer to specific Promotional Terms. Unfortunately MasterCard does not currently facilitate this functionality.

Further external banking processing fees may apply from time to time which may be outside of our control. For further information please see here.

Complaints and Dispute Resolution 5. Dumarca will review any queried or disputed transaction promptly. If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.

The ODR platform will aid in the resolution of your complaint by facilitating communications between parties. Please note that in the event you may have any claim or dispute where you are not residing in the United Kingdom you may direct any unresolved complaints directly to the MGA Malta Gaming Authority: You can do this online, by visiting the Limits sections of your account, or by contacting Customer Services.

In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the period requested.

Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.

The self-exclusion will be applied to all websites operated by Dumarca. You are able to extend the self-exclusion to our Group. There may be a short delay in applying the self-exclusion to websites operated by other members of our Group.

Please note that the self-exclusion will not apply to websites not listed within our group, as those companies are not members of our group.

If, after a reasonable period, we are not able to return your withdrawable funds because, for example, we are not able to contact you , we may donate the relevant amount to a charity of our choice.

Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated.

Any request to remove the self exclusion after the specified period has expired will be subject to a "cooling off" period, after which your account will be re-activated.

If you wish to extend the Self-exclusion, you can do so by contacting Customer Support. We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.

However, there may be a short delay between your self exclusion and marketing materials being stopped. Self-excluding from our Website will not affect your marketing preferences with third parties, including with advertising websites or other third party affiliates over which we have no control.

We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them. We also recommend you consider self-excluding from any other online gaming operators with which you have an account if you have not self-excluded via GAMSTOP.

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